tangle

Terms of Service

Last updated: November 5, 2026

1. Acceptance of Terms

By downloading, installing, or using the Tangle Music desktop application (“the Application”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Application.

2. Description of Service

Tangle Music is a desktop music player that allows users to organize, play, and manage music from various third-party sources, local files, and external databases. The Application is provided “as is” and is intended for personal, non-commercial use.

3. Third-Party Services

The Application integrates with various third-party platforms to provide content and features. Your use of these features is subject to the terms and conditions of the respective platforms:

4. Unofficial Integrations & Interoperability

The Application provides tools for interoperability with other services and data sources, specifically:

  • Local Data (e.g., Rekordbox):The Application may read local database files created by third-party software (such as Pioneer DJ’s Rekordbox) residing on your computer. You are responsible for ensuring you have the right to access and use this data.
  • Public Data (e.g., Bandcamp): The Application may access publicly available data from platforms like Bandcamp.

Non-Affiliation Disclaimer: Tangle Music is an independent software application. We are not affiliated with, endorsed by, sponsored by, or in any way officially connected with Pioneer DJ (AlphaTheta Corporation), Bandcamp, or any of their subsidiaries or affiliates. All product names, logos, and brands are property of their respective owners. The names “Rekordbox” and “Bandcamp” are used in this Application and these Terms solely for identification and interoperability purposes.

5. User Responsibilities

You agree to use the Application only for purposes that are permitted by these Terms and any applicable law. You agree not to:

  • Use the Application to violate the terms of service of any integrated third-party platform.
  • Attempt to reverse engineer the Application or the third-party services it interacts with.
  • Use the Application for any illegal or unauthorized purpose.

6. Supporter Membership

Tangle is free to use. The optional supporter membership is a subscription that gives you the features that cost us money to run, described on the supporter page. You choose the amount, monthly or yearly, within the range shown there. Prices are in euros and include VAT. The membership is for your personal use and is tied to your Tangle account.

The membership renews automatically at the end of each period for the same amount until you cancel. If we change what the membership includes or what it costs, we tell you by email at least 30 days before your next renewal, and you can cancel before it.

7. Payments and Seller of Record

Our order process is conducted by our online reseller Vatly B.V. (Rijen, the Netherlands), who is the merchant of record for all our orders. Vatly sells the membership to you, takes payment, charges VAT, issues invoices, and handles payment and refund questions under the Vatly Buyer Terms. Payments are processed by Mollie. Tangle Music B.V. provides the service, and these Terms govern your use of it.

8. Cancellation and Refunds

You can cancel at any time in the app (Settings → My perks), through the billing link in your receipt email, or by emailing [email protected]. Cancelling stops the next renewal; your perks stay until the end of the period you paid for.

You can ask for a full refund within 14 days of your first payment. After that, and for renewals, payments are not refunded, except where the law requires it or the service did not work as described. Approved refunds are paid by Vatly to your original payment method.

9. Intellectual Property

The Application, including its original code, design, and interface, is the intellectual property of Tangle Music. All music content, videos, artwork, and metadata accessed through the Application remain the property of their respective copyright holders.

10. Termination

We may terminate or suspend your access to the Application immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. If we end a paid supporter membership for any reason other than your breach of these Terms, we refund the unused part of the period you paid for.

11. Disclaimer of Warranties

The Application is provided on an “AS IS” and “AS AVAILABLE” basis. Tangle Music makes no representations or warranties of any kind, express or implied, as to the operation of the Application or the information, content, or materials included therein. You expressly agree that your use of the Application is at your sole risk.

12. Limitation of Liability

In no event shall Tangle Music be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Application.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Application after those revisions become effective, you agree to be bound by the revised terms.

15. Contact Us

If you have any questions about these Terms, please contact us at: [email protected]

Tangle Music B.V., Papaverweg 34, 1032 KJ Amsterdam, The Netherlands. KvK 42197478. VAT NL870138297B01.